We offer home delivery, mailbox delivery and pick-up point delivery in certain areas.

Our delivery times in France vary from 3 to 4 days after your order has been processed. Delivery is free for purchases over €40.

Our international delivery times vary from 3 to 13 business days. Delivery is free for orders over €40 or €150, depending on the area.

Important note: Due to exceptional circumstances (peak periods, holidays, unforeseen events, etc.), delivery times may be extended. In this case, a notice will be displayed on our website to keep you informed.

For more information, please see our delivery policy .

Delivery rates vary depending on the destination country.

• France: €4.90 (free for all orders over €40)
• Germany, Austria, Belgium, Spain, Italy, Luxembourg, Netherlands and Portugal: from €4.90 (free for all orders over €40)
• Rest of the European Union and Switzerland: €9.90 (free for all orders over €150)
• Overseas France and rest of the world: from €14.90 (free for all orders over €150)

For deliveries to Overseas France and outside the European Union, customs fees may apply upon arrival of your package. These fees are the responsibility of the recipient. No refusal of packages will be accepted.

Once your order is prepared, you will receive an email with the package tracking information . You will then be able to follow the path and estimated delivery date in real time.

When you complete your purchase on our store, you will automatically receive a confirmation email. If this is not the case:

- Remember to check your spam folder;

- If in doubt, contact us at hello@maisondelamour.fr to ensure that your order has been registered and/or that the email address entered is valid.

Unfortunately, once your order is confirmed, it is no longer possible to cancel or change it. This includes custom jewelry orders, which are made specifically for you according to your instructions.

Before confirming your order, please carefully check the spelling of the texts to be engraved for personalized jewelry, as well as the use of upper and lower case letters. Any errors in the personalization cannot be corrected after validation of your order.

Our return policy allows you to return one or more items within 30 days of receiving your order, provided that the products are in their original, unworn condition and accompanied by all accessories.

The return form can be downloaded here and must be included in the returned package. Return shipping costs are the responsibility of the buyer.

Please note that personalized jewelry cannot be exchanged or returned.

For more information, please consult our refund policy.

We deliver to Metropolitan France as well as to the French Overseas Departments and Territories (Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, New Caledonia, French Polynesia, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Southern and Antarctic Lands, and Wallis and Futuna).

We also deliver to the following countries: South Africa, Algeria, Germany, Saudi Arabia, Australia, Austria, Belgium, Bulgaria, Brazil, Canada, Cyprus, Croatia, Denmark, United Arab Emirates, Spain, Estonia, United States, Finland, Georgia, Gibraltar, Guernsey, Greece, Greenland, Hong Kong, Hungary, Ireland, Iceland, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malta, Morocco, Mexico, New Zealand, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Czech Republic, Taiwan, and Turkey.

⚠ For deliveries to French Overseas Departments/Territories and outside the European Union, customs duties may apply upon arrival of your package. These charges are the responsibility of the recipient.

You can consult our delivery rates in our shipping policy.

Yes, all our jewelry is made of stainless steel and is resistant to fresh water, sea water, and perspiration. It won't blacken over time. You can wear it 24/7.

Furthermore, all our jewelry is hypoallergenic.

Yes , we want to make your shopping experience as special as possible.

Each piece of jewelry is carefully packaged in an elegant gift box (case or pouch, for bangles).

If the item you wanted is a victim of its own success, you can click "Notify me when available!" on the product ad.

If the item comes back in stock, you will be automatically alerted by email.

You can measure the circumference of your fingers using our Size Guide .

Most of our rings are adjustable (minimum 52, maximum 66). The fit varies from model to model. Please refer to the description of each item.

If you encounter a problem with one of the jewels, you should contact customer service at hello@maisondelamour.fr .

Please remember to attach your first and last name, order number and photos to the email as proof.

Customer experience is one of our core values ​​and we will do everything possible to improve this situation.