We offer home delivery, mailbox delivery, and pickup-point delivery in certain areas.

Our delivery times in France range from 3 to 4 days after your order has been processed. Delivery is free on orders over €40.

Our delivery times for international shipments range from 3 to 13 business days. Delivery is free on orders over €40 or €150, depending on the destination.

Important note: Due to exceptional circumstances (periods of high activity, holidays, unforeseen events, etc.), delivery times may be extended. In such cases, a notice will be displayed on our website to keep you informed.

For more information, please see our shipping policy.

Shipping rates vary depending on the destination country.

• France: €4.90 (free for orders over €40)
• Germany, Austria, Belgium, Spain, Italy, Luxembourg, the Netherlands and Portugal: from €4.90 (free for orders over €40)
• Rest of the European Union and Switzerland: €9.90 (free for orders over €150)
• French overseas departments and territories and the rest of the world: from €14.90 (free for orders over €150)

For deliveries to the French overseas departments and territories and outside the European Union, customs fees may apply when your parcel arrives. These fees are payable by the recipient. Refusal of parcels will not be accepted.

Once your order has been prepared, you will receive an email with the parcel tracking information. You can then track its progress and estimated delivery date in real time.

When you complete your purchase in our store, you will automatically receive a confirmation email. If this is not the case:

- Remember to check your spam folder;

- If in doubt, contact us at hello@maisondelamour.fr to make sure that your order has been registered and/or that the email address entered is valid.

Unfortunately, once your order has been confirmed, it is no longer possible to cancel or modify it. This includes personalized jewelry orders, which are specially made for you according to your instructions.

Before placing your order, please carefully check the spelling of the text to be engraved on personalized jewelry, as well as the use of uppercase and lowercase letters. Any errors in the personalization cannot be corrected after your order has been placed.

Our return policy allows you to return one or more items within 30 days of receiving your order, provided that the products are in their original condition, unworn, and accompanied by all accessories.

The return form can be downloaded here and must be included in the returned package. Return shipping costs are the buyer's responsibility.

Please note that personalized jewelry cannot be exchanged or returned.

For more information, please consult our refund policy.

We deliver to metropolitan France as well as the French overseas departments and territories (Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, New Caledonia, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Southern and Antarctic Lands, and Wallis and Futuna).

We also deliver to the following countries: South Africa, Algeria, Germany, Saudi Arabia, Australia, Austria, Belgium, Bulgaria, Brazil, Canada, Cyprus, Croatia, Denmark, United Arab Emirates, Spain, Estonia, United States, Finland, Georgia, Gibraltar, Guernsey, Greece, Greenland, Hong Kong, Hungary, Ireland, Iceland, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malta, Morocco, Mexico, New Zealand, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Czech Republic, Taiwan, and Turkey.

⚠ For deliveries to the French overseas departments and territories and outside the European Union, customs duties may apply when your parcel arrives. These fees are the recipient's responsibility.

You can view our delivery rates in our delivery policy.

Yes, all our jewelry is made of stainless steel and resistant to fresh water, seawater, and perspiration. It does not tarnish over time. You can wear it 24/7.

Additionally, all our jewelry is hypoallergenic.

Yes, we are committed to making your shopping experience as special as possible.

Each piece of jewelry is carefully packaged in an elegant gift box (a case or pouch for bangles).

If the item you wanted is temporarily out of stock, you can click "Notify me when the item is available!" on the product listing.

If the item comes back in stock, you will automatically be notified by email.

You can measure your finger circumference using our Size Guide.

Most of our rings are adjustable (minimum 52, maximum 66). The adjustment range depends on each design. Please refer to the description of each item.

If you encounter a problem with any of the jewelry, please contact customer service at hello@maisondelamour.fr.

Remember to include your last name, first name, order number, and photos as proof in your email.

Customer experience is one of our core values, and we will do everything possible to improve this situation.