We offer home delivery, mailbox delivery, and delivery to pickup points in certain areas.

Our delivery times in France range from 3 to 4 days after your order has been processed. Delivery is free on orders of €59 or more.

Our international delivery times range from 3 to 13 business days. Delivery is free on orders of €59 or €150 or more, depending on the destination.

Important note: Due to exceptional circumstances (periods of high activity, holidays, unforeseen events, etc.), delivery times may be extended. In such cases, a notice will be displayed on our site to keep you informed.

For more information, please consult our shipping policy.

Shipping rates vary depending on the destination country.

• France: from €3.60 (free for orders over €59)
• Germany, Austria, Belgium, Spain, Italy, Luxembourg, the Netherlands, and Portugal: from €4.90 (free for orders over €59)
• Rest of the European Union and Switzerland: €9.90 (free for orders over €150)
• French overseas departments and territories and the rest of the world: from €14.90 (free for orders over €150)

For deliveries to the French overseas departments and territories and outside the European Union, customs duties may apply when your parcel arrives. These charges are the recipient’s responsibility. Refusal of parcels will not be accepted.

Once your order has been prepared, you will receive an email with the package tracking information. You will then be able to track its progress and estimated delivery date in real time.

When you complete your purchase in our store, you will automatically receive a confirmation email. If this is not the case:

- Remember to check your spam folder;

- If in doubt, contact us at hello@maisondelamour.fr to make sure that your order has been registered and/or that the email address entered is valid.

Unfortunately, once your order has been confirmed, it can no longer be canceled or modified. This includes personalized jewelry orders, which are specially made for you according to your instructions.

Before placing your order, please carefully check the spelling of the text to be engraved on personalized jewelry, as well as the use of uppercase and lowercase letters. Any personalization errors cannot be corrected after your order has been placed.

Our return policy allows you to return one or more items within 30 days of receiving your order, provided that the products are in their original condition, unworn, and accompanied by all accessories.

The return form can be downloaded here and must be included in the returned package. Return shipping costs are the buyer's responsibility.

Please note that personalized jewelry cannot be exchanged or returned.

For more information, please consult our refund policy.

We deliver to metropolitan France as well as the French overseas departments and territories (Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, New Caledonia, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Southern Lands, and Wallis and Futuna).

We also deliver to the following countries: South Africa, Algeria, Germany, Saudi Arabia, Australia, Austria, Belgium, Bulgaria, Brazil, Canada, Cyprus, Croatia, Denmark, United Arab Emirates, Spain, Estonia, United States, Finland, Georgia, Gibraltar, Guernsey, Greece, Greenland, Hong Kong, Hungary, Ireland, Iceland, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malta, Morocco, Mexico, New Zealand, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Czech Republic, Taiwan, and Turkey.

⚠ For deliveries to the French overseas departments and territories and outside the European Union, customs duties may apply when your parcel arrives. These fees are the recipient's responsibility.

You can view our delivery rates in our shipping policy.

Yes, all our jewelry is made of stainless steel and resistant to fresh water, seawater, and perspiration. It does not tarnish over time. You can wear it 24/7.

Additionally, all our jewelry is hypoallergenic.

Yes, we strive to make your shopping experience as special as possible.

Each piece of jewelry is carefully packaged in an elegant gift box (case or pouch, for bangles).

If the item you wanted is out of stock due to high demand, you can click "Notify me when the item is available!" on the product listing in question.

If the item comes back in stock, you will be automatically notified by email.

You can measure the circumference of your fingers using our Size Guide.

Most of our rings are adjustable (minimum 52, maximum 66). The adjustment range depends on each design. Please refer to the description of each item.

If you encounter a problem with one of the pieces of jewelry, please contact Customer Service at hello@maisondelamour.fr.

Remember to include your last name, first name, order number, and photos as evidence in your email.

Customer experience is one of our core values, and we will do everything we can to improve this situation.