Our bijoux perles in gold stainless steel
FREQUENTLY ASKED QUESTIONS
Are the jewelry pieces water-resistant?
Yes, all our jewelry is made of stainless steel and is resistant to fresh water, seawater, and sweat. They do not tarnish over time. You can wear them 24/7.
Additionally, all our jewelry is hypoallergenic.
WHAT ARE THE DELIVERY METHODS AND TIMES?
We offer home delivery, mailbox only.
Our delivery times in France range from 3 to 4 days after your order is processed. Delivery is free for purchases over €40 (otherwise €4.90).
Our delivery times range from 3 to 13 business days internationally. Delivery is free for purchases over €150 (otherwise starting at €5.90).
For more information, please feel free to consult our shipping policy.
HOW TO TRACK MY ORDER?
When you complete your purchase in our store, you automatically receive a confirmation email. If you do not:
- Be sure to check your spam folder;
- If in doubt, contact us at hello@maisondelamour.fr to ensure that your order has been recorded and/or that the email address entered is valid.
Once your order is prepared, you will receive a email with the parcel tracking information. You will then be able to track the route and estimated delivery date in real time.
HOW TO RETURN MY ORDER?
Our return policy allows you to return one or more items within 30 days of receiving your order, provided that the products are in their original condition, unworn, and accompanied by all accessories.
The return form can be downloaded here and must be included in the returned package. Return shipping costs are the responsibility of the buyer.
Please note that personalized jewelry cannot be exchanged or returned.
For more information, we invite you to consult our shipping and returns policy.