Transparency & Trust
Identity Card & Commitments
Maison de l'Amour is a jewelry brand specializing in water-resistant stainless steel . We ship orders within 24 hours for an average delivery time of 3 to 5 business days. We offer a 30-day "satisfaction guaranteed or your money back" return policy. Our mission: to make luxury accessible and sustainable.
1. Who are we?
Maison de l'Amour was born from a simple observation: women shouldn't have to choose between quality jewelry and an affordable price. We offer a sustainable alternative to disposable costume jewelry through the use of modern and durable materials.
| Brand Name | House of Love |
| Speciality | Water-resistant & hypoallergenic jewelry |
| Main Material | High-Quality Stainless Steel |
| Gilding Technique | High Resistance Finish |
2. Shipping & Delivery
We know you're eager to receive your treasures. Here are our logistical commitments:
- Fast Shipping: All orders placed are processed and shipped within 24 hours (business days).
- Delivery Times: Once the package has been handed over to the carrier, allow an average of 3 to 5 working days to receive it at your home.
- Tracking: A tracking number is automatically sent to you by email as soon as the shipment is dispatched.
Each piece of jewelry is carefully packaged to ensure smooth delivery.
3. Returns & "Satisfaction Commitment"
Buying jewelry online can be daunting. That's why we've implemented a flexible policy.
30 Days to Change Your Mind
You have 30 days after receipt to return a piece of jewelry if it doesn't suit you (too big, too small, or simply a change of mind). The jewelry must be unworn and in its original packaging.
Our After-Sales Service (ASS)
We don't have any "complex" guarantees in the fine print. We operate on trust.
"If your jewelry exhibits an abnormal wear or manufacturing defect, please contact us directly by email . We study each case individually to find the best solution (repair, exchange, or credit note). Your satisfaction is our top priority."
4. Technical Specifications (For those in the know)
To guarantee the longevity of our parts, we adhere to strict specifications:
- Water resistance: Yes (Shower, Hand washing).
- Allergies: Metals comply with hypoallergenic standards (compliant with the European REACH directive on nickel).
- Maintenance: Easy (Water + Soap), does not require professional polishing.
Ready to find your gem?
Now that you know you can trust us, all that's left is for you to explore our collections. Rings, necklaces, or earrings: find the piece you'll never want to take off.